Loyalty Rewards Program

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FAQ

How do I earn points?

Click here to see different ways to earn points.

How do I check my balance and redeem rewards?

Click here to go to the Use Points Page which can be accessed through the Rewards Widget located at the bottom of the store.

How do I use my rewards?

Rewards are issued as discount codes that can be applied on the payment page during checkout (only one discount code per order).

When do I earn points when I make a purchase?

Points would be earned when "Fulfillment Status" becomes "Fulfilled".

How do I earn Birthday Bonus?

You must register your birthday month and have at least one qualifying order placed 30 days or earlier prior to the 1st day of your birthday month to receive a Birthday Bonus for that calendar year. Birthday Bonuses will not be granted retroactively for past birthdays. A qualifying order is a fulfilled order that was not cancelled or fully refunded.

If members fill in their birthdays before their birthday month, bonus will be awarded at the beginning of the month.
If members fill in their birthdays during their birthday month, bonus will be awarded at the end of the month.

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